Creating a deep, long-lasting emotional connection with your brand

We offer a managed scenting service with scheduled refills. We believe smelling great should not be the privilege of just a few elite brands, so we made it easy & affordable for all businesses to enjoy the wide benefits of scenting.

We offer a managed scenting service with scheduled refills. We believe smelling great should not be the privilege of just a few elite brands, so we made it easy & affordable for all businesses to enjoy the wide benefits of scenting.

How It Works

Signature Scent Creation in
4 Easy Steps

Signature Scent Brief Shared With Our Perfumer

Customer fills our signature scent brief, which is then shared with our scent designer at the scent lab in Europe.

Signature Scent Brief Shared With Our Perfumer

Customer fills our signature scent brief, which is then shared with our scent designer at the scent lab in Europe.

Created Scent Samples Sent To Customer

Our scent designer then provides us with sample vials for customer to approve.

Created Scent Samples Sent To Customer

Our scent designer then provides us with sample vials for customer to approve.

Pilot Run

On receiving confirmation from customer, we then produce a small quantity of scent oil to proceed with a pilot run in LIVE environment.

Pilot Run

On receiving confirmation from customer, we then produce a small quantity of scent oil to proceed with a pilot run in LIVE environment.

Go Live!

On receiving confirmation  of the pilot run, we then produce signature scent to fulfill ongoing requirement.

Go Live!​

On receiving confirmation  of the pilot run, we then produce signature scent to fulfill ongoing requirement.

DEMO STAGES

01. Site Survey

We limit the demo site survey to the store or location of the demo to help prepare for installation. 

01. Site Survey

We limit the demo site survey to the store or location of the demo to help prepare for installation. 

02. Demo Installation

The demo installation covers a small sample of the full-blown version. It helps give an idea of final feel.

02. Demo Installation

The demo installation covers a small sample of the full-blown version. It helps give an idea of final feel.

03. Demo Feedback

Here the decision maker experiences the demo and assesses its effectiveness, then either proceeds to the next stage or withdraw. Withdrawal usually doesn't happen.

03. Demo Feedback

Here the decision maker experiences the demo and assesses its effectiveness, then either proceeds to the next stage or withdraw. Withdrawal usually doesn't happen.

FINAL IMPLEMENTATION STAGES
FINAL IMPLEMENTATION STAGES

04. Rollout Plan

At this stage we assess all the installation locations and resources like manpower, scenting machines required, selected oil availability & material tools with a view to schedule the rollout.

04. Rollout Plan

At this stage we assess all the installation locations and resources like manpower, scenting machines required, selected oil availability & material tools with a view to schedule the rollout.

05. Final Installation & Feedback

Location-wise installation is completed while taking a feedback from each location as we proceed.

05. Final Installation & Feedback

Location-wise installation is completed while taking a feedback from each location as we proceed.

06. Managed Scenting Service

We then add each scenting location to our monthly / quarterly roster of scheduled refill and maintenance services. Further, we take periodic feedback on customer satisfaction.

We do refill and maintenance once every month before, after, or during business hours in accordance with the needs of your business.

Service Level - Technology

Ensuring Consistency of Brand Scent

The scent device remote monitoring option provides outage alerts to help ensure consistency and uniform customer experience of your brand-scent across all your outlets & properties within the country and abroad. We are notified that device is unplugged or not functioning even before your staff at the scented site realises it.

Ensuring Consistency of Brand Scent

The scent device remote monitoring option provides outage alerts to help ensure consistency and uniform customer experience of your brand-scent across all your outlets & properties within the country and abroad. We are notified that device is unplugged or not functioning even before your staff at the scented site realises it. 

Our scent devices are managed remotely to attend service calls like increasing or decreasing scent intensity, changing time & date settings, etc. This helps eliminate disruption to your regular business activities.

The service is delivered to the location immediately over a phone call.

Remote Monitoring of Scent Devices

Our scent devices are managed remotely to attend service calls like increasing or decreasing scent intensity, changing time & date settings, etc. This helps eliminate disruption to your regular business activities.

The service is delivered to the location immediately over a phone call.

Advantage → You

Service-Driven Approach

Systems & processes help us manage high pressure operations, while ensuring high levels of customer satisfaction with ease.

Leadership in Innovation

Our innovation & leadership in remote monitoring and remote management of our services positions us among world leaders in delivery of scenting services.

Product Development

Challenges have fueled our innovation. We introduced scentWhiff®, a ceiling based installation while no other parallel to this is found in the industry. With scentWhiff® we designed large area scenting without AC.

Supported Area Types

Large Lobby Areas

Scenting large areas with ceiling height above 3 meters is a science perfected at Scent Strategy. 

Small Areas & Stores

With ceiling height 3 meters & Below the challenge is to get the scent spread across the area without making it too strong in any one area.

Long Corridor

Long corridors typically require bidirectional scenting for an optimum scent coverage.

Lifts

Scenting lifts without excess scent & despite air escaping the doors is a science perfected.